@misc{Wachnik_Bartosz_An,
 author={Wachnik, Bartosz},
 howpublished={online},
 publisher={Publishing House of the University of Economics in Katowice},
 language={eng},
 title={An analysis of ERP and CRM system implementationsin Poland between 2013 and 2016},
 type={czasopismo},
 keywords={systemy zarządzania, zarządzanie relacjami z klientami},
}