@misc{Kopytko_Bohdan_Steady-state,
 author={Kopytko Bohdan and Zhernovyi Konstantyn},
 howpublished={online},
 publisher={Wydaw. Politechniki Częstochowskiej},
 language={eng},
 type={artykuł},
 title={Steady-state characteristics of three-channel queueing systemswith Erlangian service times},
 keywords={three-channel quening system, Poisson input, Erlangian service times, random dropping customers, fictitious phase method, recurrence relations},
}