@misc{Dautkanovna_Kaishantayeva_Malika_Perception,
 author={Dautkanovna Kaishantayeva Malika and Kashakbay Margulanovna Aigerim and Kairatovna Baibachinovna Alika and Kahl Christian},
 howpublished={online},
 publisher={Wydawnictwo Politechniki Częstochowskiej},
 language={eng},
 type={artykuł},
 title={Perception service quality in restaurant industry in Kazakhstan. Case study of Almaty restaurant},
 keywords={Almaty region, competitive market, customer perception, customer personality, management, perceptions, Service quality, jakość usług, konkurencyjny rynek, osobowość klienta, postrzeganie klienta, region Ałmaty, zarządzanie, postrzeganie},
}